Introduction - About Us

About Us

Hanatour is here for all your dream journeys
we will be with you at every moment of all along your journey.

About Us

Hanatour is here for all your dream journeys
we will be with you at every moment of all along your journey.

SINCE 1993
When people started dreaming of exciting travel,
Hanatour embarked on a dream journey with our customers.

Leading travel industry in Korea,

Hanatour has always sought new opportunities

to expand customer experiences and journeys.

Leading travel industry in Korea, Hanatour has always sought new opportunities to expand customer experiences and journeys.

  • Customer-Centered
    Management

    Real-time monitoring of HCSI/VOC
    Establishing a new travel brand that reflects customer feedback promptly
    Guarantee Program to ensure you enjoy the tour as you planned

  • Growing Together

    Supporting and assisting franchisees.
    Establishment and dissemination of brand manual guidelines.
    Travel Booking System, Travel Contents

  • Hanatour’s First Attempt

    Establishing overseas networks and Visa Application centers
    Hosting B2C Travel Fairs
    Introduced ESG management for the first time in the travel industry

We have always listened to our customers’ feedback
with a sincere attitude.

We continue to evolve, enhance,
and expand our customers’ journeys.

  • Newly upgraded travel incorporating
    customers’ feedback     HanaPack 2.0,

    A package tour focused on the essence of travel, removing fees for group shopping, guides, and drivers, while adding popular local restaurants and attractions

  • Everything a Traveler Dreams of Hana Original,

    A Special Journey, Crafted by Hanatour’s Expertise, offering unique experiences and stays in extraordinary places

  • Sustainable Tourism with passion for Our Planet

    A planet-friendly journey excluding programs involving animal cruelty while embracing eco-friendly stays and programs

Hanatour’s services bring you closer to the journey of your dreams

  • covid-19 covid-19 Increase in HCSI
    for HanaPack 2.0
    2019.01 73
    2023.12 85
    COVID-19
  • 2023 Korea Brand Awards Honored with a Grand Prize (Prime Minister’s Citation)
  • Consumer-Centered
    Management(CCM)     CCM certification for seven consecutive years Winner of the Best CCM of the Year
  • Customer Satisfaction Ranked 1st in the KCSI Travel Agency category for the thirteen years in a row
  • Korean Standard Service
    Quality Index     Ranked 1st in the 2024 KS-SQI Travel Agency category for three years in a row