Our Commitment

Your Dreams, Our Tours

With Hanatour,
You can explore new experiences and possibilities.

Our Commitment Shape
Everyday Dreams Open up everyday dreams.
Link up exciting dreams.

Making Their Dreams Come True – the new mission expresses Hanatour’s core value and philosophy.
It shows the direction Hanatour will take in the future, declaring our commitment to provide everything our customers dream to experience
while traveling and be with them every step of the journey.

Shape Everyday Dreams

  • We Create New Journeys

    A familiar but different story.
    A strange but relatable story.
    Allow us to define, create, and complete your travel.
    We promise to make everyone’s dream trips come true.

  • We connect culture

    We help you travel and gain new experiences, make connections,
    understand others, and appreciate the world

  • We deliver Happiness

    We bring you happiness through travel.
    We uphold your pleasure as our highest value.
    We create more dreams and happiness based on
    our customers’ joy and our own pride.

Hanatour's Way

With the participation of all employees, we have established the following seven pillars under the name of “Hanatour’s Way of conduct” These are our core values, which serve as the basis for our top priority: customer-centered management.

  • We always welcome new challenges like traveling

    As we do in our travel, we always seek new challenges.

  • We make travel that we ourselves dream of.

    Any travel experiences we don’t ourselves enjoy will also turn away our customers.

  • Our only and fiercest competitor is the ever-changing customer trends

    We explore customer trends and respond to change with a flexible mindset.

  • Our boss is our customers

    Be Customer-Centered, not Provider-Centered, in your thinking.

  • Speak up confidently for the best outcomes.

    Speaking clearly does not mean you’re cold-hearted. We should say “No” to what is wrong, and we should accept constructive criticism.

  • Be someone your family is proud of

    Work transparently, fairly, reasonably, and ethically.

  • We are the ones who make a difference

    All our employees are the owners of change at Hanatour.