Online Services

Online Services

We offer online travel services that make
your trip easy and convenient from start to finish.

About Online Services Offered by Hanatour

Not Only Good Offers, But Also the Best Travel Experiences

We offer a variety of online and mobile services to make your travel experience more enjoyable and convenient, both before, during, and after your trip. You can access these services through Hanatour.com and the Hanatour App for tasks such as travel planning and keeping track of your journey. We are responding to changing trends with new online services introducing the latest IT technology.

Online Service Story

Easy to use, full of fun with an online travel expert at your fingertip

At Hanatour, we are always looking for ways to make our customers’ tours more convenient and diversified. Whenever or wherever you are traveling, your trip should be perfect. We provide a variety of different services to help and support you throughout your travel anytime, anywhere.

Online services are
here for you
– to be with you every step
of your journey

#Before the trip
To help you plan a trip easily

Use our Planner to get a personalized day-by-day itinerary for your travel. Simply input your travel plans, and our planner will indicate your route on the map, as well as providing information on operating times and locations of the places you plan to visit. Once you have created your itinerary, you can easily share it with fellow travelers and recommend it to other users.

Place is a one-stop information service where you can find information on a variety of travel destinations. You can find out about locations of interest to you quickly and easily using PLACE. It enables you to find basic information about your destination, as well as top planners, landmarks, and other users’ favorite tourism products at a glance.

Hanatour’s Travel AI helps you easily complete your travel arrangements, which has been a complicated and difficult process until now. Travel AI continuously learns from not only the information provided by ChatGPT but also from user questions to improve the accuracy of information and user convenience. You can find all the travel information you want.

Hanatour SHORT-PLAY is a service that allows you to experience fun and find out the latest travel information through short videos. The videos range from Hanatour’s original content, such as introductions to tourist attractions and preferred itineraries, to video reviews from travel creators and our customers.

#Planning and preparation
To make choosing and booking a trip easier than ever

We launched the live streaming service for the first time among general travel agencies – Hana LIVE allows you to make real-time inquiries about tourism products sold by Hanatour, ranging from overseas tours to flights and hotels. Visit Hana LIVE, a new way to shop travel products at Hanatour to experience live streaming specialized in travel, and avail special and exclusive offers provided only during the live broadcast.

Hanatour offers a big discount on tourism products hand-picked by our MDs. Every Monday at 10 am, we post Limited-Time Offers, exclusive deals that are only available for one week across Hanatour’s entire product range, including package tour programs, flights, hotels, and local events.

You can find all the tourism products you want through Hanatour’s online service. The intuitive user interface makes it easy to search for products and provides a variety of search results, allowing you to browse package tours, flights, and hotels. Booking is also quick and convenient.

#During the trip
To make traveling fun

HanaOpenChat is a community service that allows users to create chat rooms for communication on everything from travel planning to finding fellow travelers. You can create chat rooms based on your current location to quickly exchange daily, hourly, and real-time local information, such as weather updates, restaurants, attractions, and opening hours.

TRAVEL STEP COUNTER counts your steps and rewards you with Hanatour mileage based on your results. We offer a variety of engaging services. You can play Today’s Mission every day. The Mission of This Month varies depending on the number of days you participate each month. You even have the option to invite friends to join in the mission.

Traveling is not a one-size-fits-all kind of experience. What is your travel style? You can find out with our TRAVEL STYLE TEST. Answer a few questions and it will tell you right away what kind of traveler you are. TRAVEL STYLE TEST also recommends destinations that you may like and travel buddies you’d get along with based on the results. You can also share your results with your friends to see if you can enjoy your journey with them.

#After the trip
To enable you document and keep the memories of your favorite trips

Travel Reviews is a service that lets you leave and share reviews of package tours and accommodations. Review summaries and search filters help you find what you are looking for.
The Travel Reviews Lounge aggregates the best reviews so you can quickly see the most popular package tours and local accommodations.

Find reviews of specific travel destinations just like you would find reviews of travel products. In addition to the information on various travel destinations provided by Hanatour, you will get a wide range of travel information through reviews from customers who have been there. You can also leave your review for the next traveler.

The "Travel Master" service allows users to share their travel experiences and tips, participate in various missions, and level up to enjoy exclusive benefits. Users can access real travel information such as flights, accommodations, transportation details, restaurants, travel itineraries, and landmarks. It also enables users to gain valuable insights and tips from other travelers, plan richer trips, and document their journeys, which can be visualized on a map at a glance.

  • #Before the trip
  • #Planning and preparation
  • #During the trip
  • #After the trip