线上服务

线上服务

从头至尾提供轻松便捷的
线上旅游服务。

线上旅游服务介绍

超越好商品、提供好旅行的线上服务

通过Hanatour.com和Hanatour APP在从旅游计划到当地旅游进行、旅行后记录等整个旅行过程中提供可以增添旅行便利和快乐的服务。通过利用最新IT技术的新线上服务应对变化的旅行趋势。

线上服务故事

更方便的旅行,更快乐的旅行,我手中的旅游专家

我们一直在思考如何才能让顾客的旅行变得更便捷、更丰富。
无论顾客何时前往何地旅行,顾客的旅行都必须是完美的,为此,我们提供丰富的旅游内容和个性化的服务,坚持以专业的知识随时随地帮助顾客实现完美旅行。

旅行的每个瞬间
都陪在顾客身边的

线上服务

#旅游前计划
为了更轻松地
制定旅游计划

A travel content service that lets users explore real travelers’ experiences on a map.
Users can view a wide range of travel content at a glance by destination and location, save places of interest, and manage their own travel lists. Based on real travelers’ experiences, users can discover new destinations and use these insights to plan their trips.

Use our Planner to get a personalized day-by-day itinerary for your travel. Simply input your travel plans, and our planner will indicate your route on the map, as well as providing information on operating times and locations of the places you plan to visit. Once you have created your itinerary, you can easily share it with fellow travelers and recommend it to other users.

Place is a one-stop information service where you can find information on a variety of travel destinations. You can find out about locations of interest to you quickly and easily using PLACE. It enables you to find basic information about your destination, as well as top planners, landmarks, and other users’ favorite tourism products at a glance.

Hanatour SHORT-PLAY is a service that allows you to experience fun and find out the latest travel information through short videos. The videos range from Hanatour’s original content, such as introductions to tourist attractions and preferred itineraries, to video reviews from travel creators and our customers.

#准备
为了更快地选择旅游
和更轻松地预订

An AI-powered service that makes it easy and enjoyable to explore travel products based on users’ preferred travel themes and budgets.
Users can browse a variety of destinations and travel products, while personalized recommendations based on their interests help them discover new travel experiences.

We launched the live streaming service for the first time among general travel agencies – Hana LIVE allows you to make real-time inquiries about tourism products sold by Hanatour, ranging from overseas tours to flights and hotels. Visit Hana LIVE, a new way to shop travel products at Hanatour to experience live streaming specialized in travel, and avail special and exclusive offers provided only during the live broadcast.

Hanatour offers a big discount on tourism products hand-picked by our MDs. Every Monday at 10 am, we post Limited-Time Offers, exclusive deals that are only available for one week across Hanatour’s entire product range, including package tour programs, flights, hotels, and local events.

You can find all the tourism products you want through Hanatour’s online service. The intuitive user interface makes it easy to search for products and provides a variety of search results, allowing you to browse package tours, flights, and hotels. Booking is also quick and convenient.

A travel raffle service that offers a new way to experience travel products and various benefits.
Users can enter to win travel-related products and perks, making the trip preparation process an enjoyable and engaging experience.

A gamification service that leverages game elements to drive user engagement and enjoyment.
Users can participate in diverse activities such as completing missions, leveling up characters, and building collections. This interactive experience encourages continuous engagement and adds a new layer of fun to the trip preparation process.

#在旅途中使用
为了让顾客更尽兴地
享受旅游

A comprehensive travel care service that supports the entire journey, from booking to the end of the trip.
Users can check their reservation details and access timely information tailored to each stage of their trip—including pre-departure preparations, on-site itineraries, and post-trip guidance—ensuring a highly convenient travel experience.

A simplified home screen service exclusively available for users traveling abroad.
Users can check useful details tailored to their current location—such as weather, exchange rates, and time differences—while enjoying seamless access to frequently used features and content during their trip.

TRAVEL STEP COUNTER counts your steps and rewards you with Hanatour mileage based on your results. We offer a variety of engaging services. You can play Today’s Mission every day. The Mission of This Month varies depending on the number of days you participate each month. You even have the option to invite friends to join in the mission.

HanaOpenChat is a community service that allows users to create chat rooms for communication on everything from travel planning to finding fellow travelers. You can create chat rooms based on your current location to quickly exchange daily, hourly, and real-time local information, such as weather updates, restaurants, attractions, and opening hours.

#旅行后记录和分享
为了让顾客在旅行后
也留下深刻而美好的回忆

Travel Reviews is a service that lets you leave and share reviews of package tours and accommodations. Review summaries and search filters help you find what you are looking for.
The Travel Reviews Lounge aggregates the best reviews so you can quickly see the most popular package tours and local accommodations.

Find reviews of specific travel destinations just like you would find reviews of travel products. In addition to the information on various travel destinations provided by Hanatour, you will get a wide range of travel information through reviews from customers who have been there. You can also leave your review for the next traveler.

The "Travel Master" service allows users to share their travel experiences and tips, participate in various missions, and level up to enjoy exclusive benefits. Users can access real travel information such as flights, accommodations, transportation details, restaurants, travel itineraries, and landmarks. It also enables users to gain valuable insights and tips from other travelers, plan richer trips, and document their journeys, which can be visualized on a map at a glance.

  • #旅游前计划
  • #准备
  • #在旅途中使用
  • #旅行后记录和分享